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Have a question about FOCUSED, your order, or our ingredients? We'd love to hear from you. Our team typically responds within 24 hours.

Email hello@notbrands.com
Response Time Within 24 hours, Monday–Friday
30-Day Guarantee Not satisfied? Full refund, no questions asked.

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You'll receive a shipping confirmation email with tracking information once your order ships. You can also check your order status anytime at notbrands.com/account.
Log into your account at notbrands.com/account and manage your subscription from there. You can pause, skip, or cancel anytime — no commitments, no hidden fees.
Email us at hello@notbrands.com within 30 days of your purchase. We offer a full refund, no questions asked. We cover return shipping.
We currently ship within the United States. International shipping is coming soon — join our email list to be notified.